❓Frequently Asked Questions – ASEY SHOP

Welcome to our FAQ page! Find quick answers about shopping with ASEY SHOP, your trusted sneaker store in Morocco.

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🛍 1. Are your products original?

Yes. All sneakers sold on ASEY SHOP are 100% High Quality  and sourced from official or trusted suppliers.

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🚚 2. Do you offer delivery in all Moroccan cities?

Yes! We deliver nationwide — Casablanca, Rabat, Marrakech, Agadir, Fès, Tanger, and more.

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🕒 3. How long does delivery take?

We ship within 24h to 48h after confirming your order by phone.

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💸 4. What are the delivery charges?

Delivery is free anywhere in Morocco. No hidden fees.

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💵 5. How do I pay for my order?

You can pay cash on delivery (COD) once you receive your order.

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🛒 6. How can I place an order?

Just choose your product, click “Buy Now” or “Add to Cart,” then fill in your info. We’ll call to confirm your order.

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🔁 7. Can I exchange or return my product?

Yes. If there’s an issue, contact us within 48 hours after delivery for exchange or assistance.

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📱 8. How can I contact customer support?

You can message us anytime on:

• WhatsApp  CLICK Here 

• Instagram  @aseyshop

• Or through our site: www.aseyshop.com

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🎁 9. Do you offer promotions or discount codes?

Yes! Follow us on Instagram and join our WhatsApp broadcast list to get exclusive discount codes and early access to new arrivals.

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📦 10. Can I check my order before I pay?

Yes, you can verify the product upon delivery before handing over payment.

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📌 Still have questions?
Feel free to contact our support team — we’re happy to help!